Hallmark Privacy & Security Policy
Updated: 03.03.2020
PRIVACY POLICY
This privacy policy describes the practices of Hallmark Global Solutions (“Hallmark”) (see contact details below). This statement describes the current information gathering, sharing and privacy practices for our website, www.HallmarkGlobalSolutions.co... and related communications. Note that this is a closed website that is only available to authorized users, who are authorized by their employer who have entered into a licensing agreement with Hallmark. Your use of the Site and our collection of information is subject to the applicable agreement we have with your employer, our licensee.
COLLECTION OF PERSONAL INFORMATION
When you visit our website, we collect standard information about your hardware and software such as your IP addresses, browser type, operating system, pages visited on our site, referring and exit pages, and the dates and times of the visits (“site visitation data”).
This site visitation data is used to administer the site and provide general statistics regarding the use of our site. Site visitation data is never linked to your contact information. See “Use of Cookies” below.
USE AND SHARING OF PERSONAL INFORMATION
We share information about you and your use of the Site with your employer, on whose behalf you access the Site. We do not sell, rent, trade, or otherwise share your personal information with third parties for their promotional use without your permission.
We will use the personal information given to us by your employer to allow you to use the Site in connection with the agreement with the licensee to fulfill the services and provide the products and licensed properties you request from us. This may include sending information that you have requested or contacting you about products and services that you have licensed or purchased or about your use of our Site.
We sometimes contract with other companies to provide services such as hosting the Site or delivering licensed files. We will only provide these partners with the information they need to conduct their services, they will be prohibited from using the information we provide for any other purpose, and we will require them to observe the terms of this Privacy Policy.
We may disclose your personal information when we reasonably believe that it is required by a law or legal process and to protect and defend our rights and interests and the rights and interests of our affiliates, suppliers, our licensors or users. We also reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to enforce or apply the terms of our privacy policy or the terms of the underlying licensing agreement granting access to the site or to protect the rights, property, and safety of others and ourselves.
In the event we go through a business transition, such as a merger, an acquisition by another company, or a sale of all or a portion of our assets, users' personal information will, in most instances, be part of the assets transferred, including during any due diligence process. Notifications of such a transition will be made using the mechanisms described in the "Changes to this Statement" section below.
PROCESSiNG DATA IN THE UNITED STATES
Hallmark is a United States company. Please be aware that information we collect will be transferred to and processed in the United States and other countries for the reasons described in this policy. By using the website, or providing us with any personal information, you consent to this transfer, processing, and storage of your information in the United States and other countries, where the privacy laws may not be as comprehensive as those in the country where you reside. As a result, this information may be subject to access requests from governments, courts, or law enforcement in the United States and other countries according to the laws in those jurisdictions
CONTROL OF PERSONAL INFORMATION
You may be able to confirm, change, or update personal information you have provided to us by contacting us directly with your request. To the extent that you are acting as a representative of your employer or organization, we may confirm such requests or details and maintain necessary records of transactions with the organization, and we will inform you if that is the case.
SECURITY OF THE INFORMATION WE COLLECT
We are committed to protecting the security of your personal information, and we use a range of technologies and procedures to protect your personal information. For example, we store personal information in a secure, limited access facility; sensitive information transmitted to us through our site is encrypted for transmission using the Secure Socket Layer (SSL) protocol. The SSL encryption is designed to make the information unreadable by anyone but us.
PROTECTION OF CHILDREN'S PRIVACY
Our site is a business to business Site, and we do not knowingly collect any personal information from users younger than the age of 18.
USE OF COOKIES AND CLEAR GIF TECHNOLOGY
When you visit our site, a cookie may be saved on your computer (if your computer accepts cookies), and if you return to the site the cookie may be read. We use cookies to help us collect the site visitation data described above and, in some cases, to deliver specialized content. A cookie is a small data file that certain Web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to remember your logon details or track the pages you've visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. Some parts of our website use cookies to track user traffic patterns. We do this in order to determine the usefulness of our website information to our users and to see how effective our navigational structure is in helping users reach that information.
If you prefer not to receive cookies on our Site, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser. You do not need to have cookies turned on to use any area of our website.
We may also use Web beacons, clear gif technology, or action tags as mechanisms to collect site visitation data by tracking how users navigate to and through our website. We may also use this technology to track the delivery of HTML email messages. This data is collected exclusively for use in our research and fraud prevention.
QUESTIONS/CONTACT US
If you have questions about the policies described in this statement, please email us directly at HGSHelp@hallmark.com.
CHANGES TO THIS STATEMENT
We may from time to time update this privacy statement. When we make these updates, we will change the "last updated" date listed at the top of the statement. If we make a material change to this statement that affects our use of your personal information, we will update users by placing a more prominent notice on our home page. We may also contact you, in our discretion, by email or otherwise using contact information we have.
EUROPEAN RESIDENTS
As a supplement to the remainder of the policy, this section applies if you reside in the European Union or other countries in the European Economic Area (collectively “EEA), the United Kingdom, or Switzerland. We comply with the European Union General Data Protection Regulation (“GDPR”) and other relevant data protection laws, including the UK Data Protection Act and the Swiss Federal Data Protection Act. For purposes of data protection law, Hallmark is a data “controller” for processing of information defined as personal data under applicable data protection law (“Personal Data”).
Legal Basis for Data Processing
We process Personal Data for the purposes set out above in our policy. Our legal bases are processing that is:
- • necessary for the performance of a contract between us (for example, to provide you with products and services you request and to identify and authenticate you so you may use the site);
- • necessary to comply with legal requirements (for example, to comply with applicable accounting rules and to make mandatory disclosures to law enforcement and regulatory bodies);
- • necessary for our legitimate interests (for example, to manage our relationship with you, prevent fraud and abuse, protect our property, and to improve the site and our services); and
- • based on consent by our users (for example, to communicate with you about our products and services and provide you with marketing information), which may subsequently be withdrawn at any time by contacting us (using the contact instructions below) without affecting the lawfulness of processing based on consent before its withdrawal.
Data Subject Rights
The data protection laws provide certain rights for data subjects. You can access information about you and update or correct it. In some cases, you can also ask us to erase it, restrict or stop processing, or provide data in a “portable” form, if feasible. We will inform you if we cannot fully comply with your request, for example if we have a legitimate interest in maintaining transaction records or establishing who is the authorized representative of your organization. You may withdraw consent (“opt-out”) if you have previously consented to any particular use of your information, such as receiving marketing emails or text messages. For all such requests, contact HGSHelp@hallmark.com. You may also decline to share certain personal information with us, in which case we may not be able to provide some of the features and functionality of our site.
We will make commercially reasonable efforts to provide you access to your personal information within 30 days of your access request to the contact address below. We provide this access so that you may review, make corrections, or request deletion of your personal information. If we cannot honor your request within 30 days, we will inform you when we will be able to provide such access. If for some reason access is denied, we will provide an explanation as to why access is denied. When technically feasible, at your request, we will provide your personal information to you or transmit it directly to another controller.
Retention of Information
We retain your personal information while you have a license with us and while you continue to use or visit the site. We will retain your personal information for as long as it is reasonably necessary for the purposes set out in this policy, considering the time period reasonably necessary to provide our services to you, exercise the choices and rights you have requested, comply with our contractual obligations, enforce our terms for use of the site, comply with legal and regulatory requirements, and in accordance with the license agreement we have with your employer.
Inquiries and Complaints
Please first contact us as set forth below. You may also seek assistance from your national data protection supervisory authority if you do not believe we have resolved your concern. See https://edpb.europa.eu/about-edpb/board/members_en for links to national authorities.
Contact Us
To expedite Data Subject Rights requests, please put the statement "European Data Subject Rights" in the subject field of your request. Please provide your contact information in your request and clearly indicate that you are requesting information with respect to Hallmark.
If you need further assistance, please contact us at any of the following:
By Email: HGSHelp@hallmark.com
By Mail (US): Hallmark Cards, Inc PO Box 419034 2501 McGee Trafficway Kansas City, MO 64108
By Mail (EU Representative): Hallmark Cards, Rietbaan 48, 2908 LP Capelle aan den Ijssel, Netherlands
CONTACT INFORMATION
We welcome your input on our privacy policy. If you have any questions or suggestions regarding our privacy policy, please contact us at HGSHelp@hallmark.com.
Hallmark Cards, Inc.
